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Delivery & Returns

Shipping & Delivery

All digital code and voucher card are delivered via email and sms text delivery. After your order is processed, we begin the verification steps immediately. If no further verification is required, then your digital game code will be emailed out immediately. If you do not see any emails in your inbox, please check your spam folder.

If you believe there has been an error in your delivery, please email support@epins-gamestore.com



What is your Refund Policy?

We have a 100% Guarantee that the digital code you purchase will be exactly as described on our website and in 100% working order. Due to the nature of a game card business, if you need a refund, we will do everything we can to verify the code is unused and issue you a refund. If we are unable to verify the card is unused, we will not be able to issue any refund.



My game code isn’t working, what should I do?

If you have any issues with your code, please email support@epins-gamestore.com we help troubleshoot your problem. If there is a problem with the code, we will get you a replacement card right away.



Is there an expiration date on the game code?

We offer a 100% guarantee all digital codes delivered by Digital Epins Gamestore will be working and redeemable. Further, none of the codes we sell have any expiration date, so there is no rush or need to redeem your code right away.